Welcome to DocuChat AI's Privacy Policy. Your privacy is important to us.

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, upload documents, or communicate with us. This may include:

• Account information (e.g., name, email address).
• Uploaded documents (PDFs) and the content within them for processing purposes.
• Instructions and communications with our AI service.

We also collect limited technical information automatically, such as IP address, browser type, and usage statistics, to improve our service.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services.
• Process your PDF documents and extract data as per your instructions.
• Communicate with you, including responding to your inquiries and providing customer support.
• Ensure the security and integrity of our services.

3. Data Security

We implement appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

Your uploaded documents are processed securely and are not used for any purpose other than providing the requested service to you.

4. Data Retention

We retain your personal data and uploaded documents only for as long as necessary to provide you with our services and as required by applicable law. You can request deletion of your data by contacting us.

5. Training of AI Models

We do not train our AI models on your uploaded data or the content of your documents. Your data is used solely for the purpose of fulfilling your specific extraction requests.

6. Third-Party Services

We may use third-party service providers to assist in operating our service (e.g., cloud hosting). These providers are contractually obligated to protect your data and use it only for the services they provide to us.

7. Your Rights

You may have certain rights regarding your personal data, subject to local data protection laws. These may include the right to access, correct, delete, or restrict processing of your data.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@docuchat.ai.