Support Center
We're here to help you get the most out of DocuChat AI.

Frequently Asked Questions

Many common questions are answered in our FAQ section.

Visit FAQ

Contact Support

If you can't find an answer in the FAQ or need further assistance, please reach out to our support team.

You can email us at: support@docuchat.ai

We typically respond within 24-48 business hours.

Troubleshooting Tips

  • Ensure your PDF file is not corrupted and can be opened by a standard PDF reader.
  • For best results with handwritten text, ensure the handwriting is reasonably legible and the scan/photo quality is good.
  • Try rephrasing your extraction instructions to the AI if the initial results are not as expected. Be specific about the data and format you need.
  • Check your internet connection.